高高順提供全英文服務,順便學英文 Learn & Enjoy KKS English At The Same Time.

小孩或寵物的安全不分國界,隱形鐵窗是能滿足住在高樓者的防墜設施,但各國的風土民情與法律皆有不同,加上語言的隔閡可能會造成溝通理解錯誤,不少從國外來洽公就業或或求學而居住在台北市新北市台中市或高雄市等大都會區的外籍人士,在遇到高樓墜落風險而想規劃隱形鐵窗時,不少外籍人士和房東或管委會對於隱形鐵窗有些溝通上的誤差,導致安裝隱形鐵窗的過程不順暢、或是隱形鐵窗的安裝位置不合法等等衍生問題,所以高高順為了彌補溝通上的誤差,推出了全英文溝通服務,從丈量、規劃、安裝到售後服務,最專業的規劃用英文表達,可以給外籍消費者一個安全又能理解的消費過程。

Invisible grille is one of a convenient and safe prevent-fallen facilities. Many foreigners comes to Taiwan for work, job, family or study. And they may also want to install invisible grille to prevent their family or furkids from accidents.
However, foreigners in Taiwan may face some problem on communicating. Therefore, KKS provide the full English service to solve this situation. We can translate Chinese to English to foreign customer from measurement to installation. Make them realize the detail and feel sweet.

 

由於英文溝通與於客製化服務,因此計費方式與一般計價略有不同,如需申請英文溝通模式的客戶,總價是乘以1.2倍,平常的丈量服務是免費的,但申請英文溝通丈量則須加價1000元,如果後續有確認安裝,這1000元是可以抵用到最後的安裝總額內。

Due to the English service is one of the customized service, the price will be differ than the normal one. The price of English service will be 1.2 times the price of the normal one. Normally, the service of measurement is free. But the English measure service will need to spend $1000. If the customer do the installation finally, $1000 you paid before will be include in the final price. It means we will deduct NT$1000 dollars from the original price.

 

隱形鐵窗的英文為〔Invisible grille〕,Invisible中文翻譯為看不見的、無形的,grille中文意思是(窗戶、機器等前面的)鐵柵欄,護欄,金屬網罩,結合起來對於隱形鐵窗的形容相當貼切,隱形鐵窗就是由相當細的鋼絲繩建構成網狀的防護牆面,遠處看幾乎是無形看不到,近距離又是有實際一條一條的鋼絲繩防護。台灣的法律對於高樓位置,鐵窗是禁止施作的設施,原因是會影響火警逃生,軟性說法則是會影響大樓外觀,所以管委會或政府機關對於鐵窗這兩個字是相當敏感的,鐵窗真正的英文為〔window with bars〕,就是我們常見的傳統白鐵窗,對於這兩項英文和中文溝通的落差,是外籍人士在安裝隱形鐵窗時,會遇到的觀念上落差,隱形鐵窗不是白鐵窗,而是一種防墜措施〔Fall prevention facilities〕。

Invisible grille means the grilles can’t almost be seen. Because the grilles are made by the stainless steel wire ropes. And it hard to be seen from outside. The window with bars was forbidden in Taiwan apartment because it will affect the fire escape. And it will also affect the appearance of the building. Therefore, residents’ committee and government start to tell the residents to distinguish the difference of them. Invisible grille and windows with bars are not the same. Therefore, if we don’t explain clearly, foreign customer may misunderstand the species of window and get the wrong one.


外籍人士在安裝鐵窗過程中,該需要注意那些大綱或細節呢?
What should foreigners notice before installing invisible grille?
首先從丈量開始:
Start from measurement:
●我們在做安裝位置的丈量時,使用單位是公分,和國際常用的英吋不同,如果習慣用英吋的客戶需要換算成公分才會符合報價單與施做,1英吋是2.54公分。
Unit:
The unit of length we use is centimeter not inch. Foreigners who used to use inch need to aware. 1 inch is 2.54 cm. And the unit of area we use is square feet. Therefore, we use square feet to count the price and fill in the quotation.
●我們還有分功能取向,依功能的不同,鋼絲繩的間距不一樣,價格也會跟著不同。防墜/防盜的間距是5公分,一才258元起,防貓/防鴿是2.5公分,一才308元起。
Function:
The price and the size of space will be different depend on the function. The space of prevent cat or pigeon will be 2.5 cm, and the price will be started from $308 per square feet. The space of prevent falling will be 5 cm, and the price will be started from $258 per square feet.

●再來是選擇隱形鐵窗框線顏色,鋼絲繩顏色是有淺色〔light〕和深色〔dark〕,鋁框則是有深色〔brown〕、淺色〔sliver〕、黑色〔black〕、白色〔white〕和象牙白色〔ivory〕,選顏色時盡量選擇和周遭顏色相近,以不突兀為主。
Color:
We have two parts of the invisible grille color to pick. One is the color of aluminum base. Customers can choose brown, sliver, black, white, ivory when the function is to prevent falling. If the function is to prevent falling, there are only brown and sliver for aluminum base. Another color is the stainless steel wire rope. For the rope we only have 2 color, light and dark. How to choose can depend on many factors, customers can ask the person who measure.

●若是陽台則有全面〔full〕做法和半面〔half〕作法,全面是從地板做到天花板,固定鋁材處的材質多半是比較堅固的水泥,而半面則是會從欄杆上或女兒牆上做起至天花板,固定鋁材處材質不見得會是水泥,而是金屬材質牢固力略遜於水泥,所以通常半面施作的陽台會多加規劃欄杆加固〔railing strengthen〕,防止金屬材質的欄杆被強大的鋼絲繩拉力整個拔起來。
There are 2 ways for installing invisible grille on balcony. Full and half. The former means the place of installation will be from ceiling to ground. And the latter usually from railing to the ceiling. Therefore, we will do the railing strengthen if customer choose to do the half. Because it can prevent the railing been pulled for the tensile strength of the stainless steel wire rope.

●窗戶的隱形鐵窗安裝則有三種方式,有全面〔full〕、半面〔half〕及局部〔partial〕,通常原有防範的固定玻璃處可不用安裝,固定玻璃不一定出現在下方或是中間,所以才會衍生出半面安裝和局部安裝兩種方式。
There are 3 ways for installing invisible grille on window. Full, half and partial. Some window is combined with fixed glass. We can’t install invisible grille on the fixed glass. Therefore, we have partial way for window.

●隱形鐵窗呈現方式有橫式〔horizontal〕與直式〔vertical〕,各有其優缺點,但並非所有地形皆可以用兩種方式呈現,必須考量到地形限制,需要對稱兩方都有固定處才能安裝,有些還會出現弧形〔curve〕或是不對稱的斜傘型,這些較為艱難的地形,計價方式也會略高一些。
There are 2 types for invisible grille. Horizontal and vertical. Both of them have pros and cons. However, customer need to know that not every places can be suited in 2 types. Sometime we will meet the case which the place customer plan to install is curve or slash. The place where is hard to install will take more money than normal one from customers. As a result, we recommend customer call us to measure to evaluate before installing invisible grille.

●隱形鐵窗法規最重要的是不能影響大樓外觀(若戶籍中有12歲以下和65歲以上人口可以不理會),安裝位置又有分為內側〔inside〕安裝和外側〔outside〕安裝,內側安裝一定是比較安全也符合法規,這部分是和管委會比較會有爭議的地方。
There is a law for invisible grille in Taiwan. In this law, the most important part is fall prevention facilities can’t affect the appearance of the building. So, customers want to install outside need to think twice.

●除了隱形鐵窗本體外,還會有十字扣〔cross kou 〕、快拆〔Quick-release connector〕、欄杆加固〔railing strengthen〕、鋁扁管〔Aluminum rectangular tube〕、角鋼〔Angle steel〕、門鍊〔door chain〕、電工鉗組〔pliers & pliers set〕…等需求性配件,會符合客戶需求做加價規劃。
Besides invisible grille, KKS also provide other accessories. For example, cross kou, quick-release connector, railing strengthen, aluminum rectangular tube, angle steel, door chain, pliers & pliers set, etc. If customer need these, they can add it for paying extra money.

cross kou

●有了基本的丈量後會填寫一份報價單〔quotation〕給客戶,隱形鐵窗的計價方式是以面積來計算,計價單位為一才,一才是30公分乘以30公分,所以總面積平方公分除以900就是總才數,才數乘以單價就是一個安裝位置的金額,而其他配件則有另外自己的單價。
We will send quotation to customer through LINE after the measurement. And the unit of area we use is square feet. One square feet start from $258or $308 depend on the function. Other accessories have their own price.
丈量完畢後須付定金〔down payment〕,才能約好施作安裝隱形鐵窗的時間,定金通常是2000元,可以現場給並開收據〔receipt〕,或是轉帳皆可,施工當天一樣可以指定英文溝通的技師,因為是指定客製化所以總金額會加兩成。
After measurement, we will ask customer to put the down payment. And we will make the schedule after customer pay. Usually, the price of the down payment is NT$2000. If you pay for the measurement person right away, he will give you the receipt. Or another payment option is you can transfer money to KKS. Remind you that the price will be twice times than the normal because customer uses the English service.

●安裝當天會有技師會確認安裝位置和加購配件,若現場有疑慮人士如管委會,會協助表達隱形鐵窗的合法性與安裝內容,以及完工後保養方式〔maintenance〕和使用說明〔instruction〕,一樣也是可以用英文表達給外籍人士理解隱形鐵窗。
When the day our staff come to install, we will do the final check for make sure we arrange the right place. If others have confusion such as resident’s committee. We will help the customer to explain. After the installation finish, we will teach the customer about the maintenance and instruction of invisible grille.


最後介紹一些專有的隱形鐵窗物件作為外籍人士認識參考:
Finally, let me introduce some accessories to those who don’t really understand the invisible grille.

○十字扣線,和既有的鋼絲繩成180度,即和鋁材同長度,目的是在增強鋼絲繩,讓間隙撐開不會太大,5公分和2.5公分間距的隱形鐵窗,十字扣規劃各有其不同的範疇。
Cross kou: the purpose of it is to strengthen and fix the stainless steel wire rope.

○快拆,一個可以利用旋轉方式放鬆鋼絲繩,目的是方便讓鋼絲繩外的冷氣室外機方便修理。
Quick-release connector: the way to loosing the wire rope. The purpose of it is for people to easy repair the air-conditioning outdoor unit.

○欄杆加固,利用鋼絲繩固定欄杆與地板,增加欄杆的耐重拉力,避免欄杆被拉起。
Railing strengthen: using the wire rope to fix the railing and the ground. To prevent breaking the railing from the rope’s tensile strength.

○鋁扁管,窗框太貼近隱形鐵窗,需要利用鋁扁管墊高以方便鋁材安裝。
Aluminum rectangular tube: when the window frame too close to the invisible grille. We need to use it to install the aluminum base easily.

○角鋼,鋼絲繩那面如果有排煙管或排氣管,須利用一組金屬框架獨立出來空間,避免鋼絲繩面有間隙漏洞,這組金屬框架就是角鋼。
Angle steel: if you install the invisible grille in the balcony where a pipeline there, we will need to use the angel steel to avoid the pipeline in case there is a hole on grille.

○門鍊,外推窗因為需釘在窗框上價格較貴或者拉力較低,有些客戶會選擇加購門鍊,目的是限制外推窗的開窗幅度。
Door chain: some swing window is not easy to arrange. Therefore, we will recommend customer to buy the door chain to install. The purpose of it is to limit the size during open the window.

○固定鍵,是鋁材內部的一個零件,方便快速讓鋼絲繩一線到底,建議使用塑膠而非金屬,金屬固定鍵會摩擦傷害鋼絲繩。
Gu Ding Jian: is the component in the aluminum base, helping to fix the wire rope.

○外蓋,隱形鐵窗完工後,鋁基座內部的固定鍵和鋼絲繩會暴露在外,除了美觀性考量外,還有安全性考量,因此會用鋁材同色的外蓋將其鎖上保護,但有些地形無法裝上外蓋,這不能成為扣款理由。
Tse Bian Gai: which means the cover. After finish the arrangement, the stainless steel wire rope and Gu Ding Jian will expose. Considering the appearance and safety, we will use the Tse Bian Gai to cover and protect them. However, some place is special which can’t be put on the Tse Bian Gai. And that kind of place can’t be the reason to deduct the money from the orignal price.

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